Country of Glow – Terms of Service

( ACN - 683 044 215) 

Last updated: October 2025

OVERVIEW

This website is operated by Country of Glow (“we”, “us”, and “our”). Throughout the site, the terms “we”, “us” and “our” refer to Country of Glow.
Country of Glow offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.
These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or territory of residence, or that you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks.
Credit card information is always encrypted during transfer over networks.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. We have made every effort to display as accurately as possible the colours and images of our products that appear at the store.
For information about returns and refunds, please review our Refund Policy: https://www.countryofglow.com/policies/refund-policy

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send creative ideas, suggestions, or materials, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use them in any medium.
We are under no obligation to maintain comments in confidence, to pay compensation, or to respond to any comments.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy: https://www.countryofglow.com/policies/privacy-policy

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors and to change or update information at any time without prior notice.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions, you are prohibited from using the site or its content:
- For any unlawful purpose;
- To solicit others to perform or participate in unlawful acts;
- To violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others;
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
- To submit false or misleading information;
- To upload or transmit viruses or any other type of malicious code;
- To collect or track personal information of others;
- To spam, phish, pharm, pretext, spider, crawl, or scrape;
- For any obscene or immoral purpose;
- To interfere with or circumvent the security features of the Service or any related website.

SECTION 13 – INTELLECTUAL PROPERTY

All content, design, graphics, logos, images, videos, software and other materials on this website are the property of Country of Glow or its licensors and are protected under Australian and international copyright, trademark and intellectual property laws.
You may not reproduce, distribute, modify, display, perform or otherwise use any content from this website without our prior written consent.

SECTION 14 – COPYRIGHT INFRINGEMENT / DMCA NOTICE

If you believe that any content on our site infringes your copyright, please contact us with the following information:
1. Identification of the copyrighted work claimed to have been infringed;
2. Identification of the material that is claimed to be infringing and its location on the site;
3. Your contact information;
4. A statement that you have a good-faith belief that the disputed use is not authorised by the copyright owner;
5. A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorised to act on their behalf.
Send notices to: copyright@countryofglow.com

SECTION 15 – SUBSCRIPTIONS AND RECURRING BILLING

If you purchase a recurring subscription or product billed on a recurring basis, you authorise us to charge your chosen payment method on the schedule shown at the time of purchase.
You may cancel future recurring charges at any time by visiting your customer account or contacting support@countryofglow.com.
Cancellations take effect from the next billing cycle. Refunds for payments already processed are subject to our Refund Policy: https://www.countryofglow.com/policies/refund-policy

SECTION 16 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free.
You expressly agree that your use of, or inability to use, the service is at your sole risk.
In no case shall Country of Glow, our directors, employees, affiliates, agents, contractors, suppliers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages.

SECTION 17 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless Country of Glow and our affiliates, officers, directors, and employees from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

SECTION 18 – SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, that provision shall be deemed severed, and the remaining provisions shall continue in effect.

SECTION 19 – TERMINATION

These Terms are effective unless and until terminated by either you or us.
You may terminate these Terms at any time by notifying us that you no longer wish to use our Services.

SECTION 20 – ENTIRE AGREEMENT

These Terms of Service and any policies posted by us on this site constitute the entire agreement and understanding between you and us.

SECTION 21 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of New South Wales, Australia.

SECTION 22 – ACCESSIBILITY

We aim to make our website accessible to everyone.
If you experience any difficulty using the website or need information in an alternative format, please contact us at support@countryofglow.com and we will make reasonable efforts to assist.

SECTION 23 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.
We reserve the right to update, change or replace any part of these Terms of Service by posting updates to our website.

SECTION 24 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:
leen@countryofglow.com
Country of Glow Pty Ltd
ABN: 49 683 044 215